Why Choose
Z Agency?

Protect your property
and maximize its potential

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Why We’re
Different:

Your property is
our priority

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Who’s Z?

Z is for
Zaklina Vracar

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Testimonials

You don't have to choose us,
but this is why you should

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Why Choose Z Agency

We’re a professional, full-service leasing and property management company that has been in the industry for over 20 years.

At Z Agency, we take the time to truly understand the needs of our clients, and our goal is to take care of every aspect of property management for our real estate owners, landlords, and investors.

We pride ourselves on providing exceptional customer service, and we recognize the time-sensitive nature of the real estate market, making us quick to respond to inquiries and urging us to follow up swiftly. Our commitment is really what it’s all about.

Over the years, we’ve undertaken a diverse portfolio of properties. Our rental portfolio includes single properties, condos, single-family homes, privately owned properties within high rise, multifamily apartments, and complete apartment buildings across Vancouver.

Whether you’re looking for a new tenant or for a home to rent, we are here to help!

Why We’re Different

Client-focused. Results-driven. 

Our passion is people. 

  • No monthly management fee
    • The entire monthly rent goes straight to you
    • We follow-up with tenants free of charge
    • We value the relationships with our clients as they become part of the Z Agency family
  • Peace of mind
    • We take the stress out of owning investment properties
    • Our services are designed so your role as an owner is to sit back and relax. We take care of all the rest for you
  • We’ll arrange a site visit
    • Every property is unique and we’ll gather important information from our visit
    • This enables us to position your property effectively in the market
  • We efficiently find you renters
    • Everyone wants to avoid vacancies and turnover costs
    • As part of our leasing and management solutions, we’ll market your rentals across the most popular rental websites in the industry
    • Our goal is not to find just anyone, but to get the best fit for your property
  • We get the best price for your property
    • Our real estate professionals stay up to date on market pricing and strategically price our clients’ units based on our extensive market research on rent values of local competitive properties, helping you build your return on investment (ROI)
  • Thorough application, tenant screening, and leasing signing processes
    • We process every application with full credit and background searches to ensure that all tenants are qualified and responsible
    • Based on information we obtain through references and background checks, we provide recommendations to either accept or decline the prospective tenants
  • Reliable, trustworthy, and skilled contractors and tradesmen
    • Preventive maintenance, not corrective
    • Apartment turnovers and other maintenance/repair expenses can add up quickly. Knowing the right vendors for maintenance/repair work can make a significant difference
  • We help you stay on the right side of the law
    • We have extensive knowledge of the Landlord Tenancy Act, lease agreement, and all other documents
    • Our expertise allows us to prevent problems before they arise, as well as handle any issues that may come up with minimum disruption to your revenue stream
  • Outstanding customer service
    • As your leasing agents, we hold our team to the highest standards to serve your needs and provide fast solutions to all your pain points
 

Who is Z?

Z is for Zaklina Vracar.

Born in Southeastern Europe, Zaklina attributes much of her dynamic personality and work ethic to the vibrant culture she was raised in. Independent and focused since childhood, Zaklina got her first job as a secretary at age 17. Within two short years, she was in charge of Beomedicina company products, import and export deals, and all communications with international customers.

Always searching for new experiences and challenges, Zaklina immigrated to Canada in 1997. With her strength of character, hard work, and intelligence, within a few years of landing in Vancouver, her list of accomplishments was impressive. She’d mastered English, had a full-time job in sales, a lovely home, a beautiful baby girl, and many close friends.

Looking for new career prospects, Zaklina got involved in Property Management in 1999, starting as the Building Manager of a rental building in the Mount Pleasant area of East Vancouver. Proving herself as a capable, quick study, after only two years, Zaklina was responsible for the complete management of 169 rental suites in five buildings in Vancouver. This success led her to the position of Marketing and Property Manager within the offices of Nacel Properties Ltd. Nacel tasked Zaklina with managing and improving the most challenging portion of its company portfolio, consisting of 956 rental suites within nine complexes in Burnaby, Surrey, and at UBC. In six months, Zaklina and her team of nine building managers increased the rental portfolio total net revenue by 10% and rent revenue by 15%. Among her many accomplishments at Nacel, Zaklina was solely responsible for setting up the management for a new rental complex in Fort McMurray, Alberta. She deftly hired and trained building managers and maintenance staff and set the budget and leasing structures. Every project Zaklina was involved with was a success, and she left Nacel Properties with a list of exceptional results, and the respect and friendship of colleagues.

In May 2002, Zaklina launched her own rental property management company, Z Agency, beginning with the management and maintenance of five rental buildings on Vancouver’s West Side.

Ever eager to learn more and expand her career opportunities, over the next 18 years, Zaklina was involved with several leading Development and Property Management companies in Vancouver. For the list of all projects and more information, please click here.

Much of Zaklina’s success can be attributed to her enthusiastic personality. She is honest, efficient, and straightforward, loves her job, and derives great personal satisfaction from helping people. Whatever the situation, she tackles it with grace and boundless energy. She keenly understands that often her work directly relates to and influences the quality of her clients’ personal lives, which motivates her to act and problem solve quickly and professionally. This attitude has resulted in an extensive list of happy and satisfied tenants, clients, property owners, and contractors over many years.

This is why, after many overdue years, Zaklina @ Z Agency is launching its website, branching out with new services such as company advertising allowing Z Agency to reach more tenants, clients, and homeowners.

To be continued

Testimonials

Zaklina Vracar has been working as my agent since 2005 for my apartment in Vancouver and I would highly recommend her services. I am working abroad, and it means a great deal to me that I can count on her to manage the rental and maintenance of my apartment. Her services are very reasonably priced, and she always deals with rental and maintenance issues in a prompt, professional, and friendly manner. Personally, I would not consider anyone else to handle these affairs for me!
Lynne N.Property Owner overseas in the United Kingdom
I would recommend the services of Zaklina Vracar to anyone I know. She conducted herself with the utmost professionalism. Zaklina is very diligent, honest and reliable. This was my first experience using a property manager to rent out my properties. I was not easy to deal with, but Zaklina was patient, straightforward and I was very pleased with her service.
Jason BawaProperty Owner in Vancouver, BC
I own several rental properties on the west side of Vancouver. I started working with Zaklina a few years ago and can say that I would never consider getting involved in renting any units myself after having the professional help that Zaklina has provided. Zaklina is determined to get the maximum rental income from all units and will suggest that only the absolutely necessary alterations be performed in order to do so. Zaklina will work hard to bring qualified tenants that will pay the monthly rent with no problem. I would recommend Zaklina to anyone that has better things to do than have to show their units multiple times with sometimes less than desirable results. As for me, I would rather play golf.
Nick KrosProperty Owner in Vancouver, BC
Zaklina Vracar rented my condo on my behalf in the midst of construction completion and Christmas/New Year vacation. Not only did she find and thoroughly screen the tenant, she efficiently dealt with all the paperwork and move-in. Being a new condo, there was considerable follow-up work with the developer, tenant, and property manager over the next few months to address the many deficiencies. Zaklina handled all of this on her own initiative. She more than earned her fee, and I was very grateful to have her. I wouldn’t use anyone else and heartily recommend her.
Beverly DunneProperty Owner in Vancouver, BC
Great job Zaklina! I'm glad you are our property manager. You just get the job done.
Mike MorelProperty Owner in Vancouver, BC
In 2011, we requested Zaklina’s professional opinion along with her vast experience in residential property management for our small claims court case. Since we're not from Vancouver, it was pertinent to have the opinion and knowledge of a local expert. Our experience with Zaklina Vracar was positive from start to finish. She was professional, caring and tactful from the very first meeting. Zaklina came to our meetings on time and prepared with requested and relevant information. She informed us of the rules and regulations which helped us build our case for the small claims. She also participated in our trial as expert testimony. During the trail, Zaklina was calm and collected and presented her opinion in a clear and effective manner. Zaklina is passionate about her work and there is no question that she strives to do it best. Her strong ethics along with a passion for people and a trusting personality ensures that you are in good hands. Without hesitation, we would recommend and use Z Agency in the future both for expert testimonials and property management services.
Mandana KouroshniaProperty Owner residing in the United States
Zaklina has been fantastic to work with. She looks after my condo as I live overseas and has completely put my mind to rest because I know she can handle anything that comes up professionally, promptly and with flair! She has been instrumental in finding excellent tenants and helping me maintain the property. I would not hesitate to recommend her.
Julia HakstianProperty Owner in Vancouver, BC
Just recently, my husband and I took possession of our one-bedroom suite in a new apartment building in Vancouver. We were looking for a good tenant to rent our place and were not sure how to proceed. A friend recommended Zaklina Vracar, saying that she is a very experienced Property Manager with good resources. I gave Zaklina a call and within the same day, she responded to my message and very clearly informed me of how she could help us. Zaklina came across as extremely confident, knowledgeable, honest and someone who could get the job done with good results, for a reasonable fee. She was also able to give me guidance on the amount of rent that we could expect. My husband and I decided that we would go with Zaklina. The next day, she let us know that she already put an ad online and had 2 responses from people wanting to see the suite. When we met with Zaklina the first time we went over the suite, she was ready with her camera to take photographs of our suite. She also provided us with useful information as a landlord (e.g. purchasing rented condo insurance) and went over the lease contract and terms. Not only is Zaklina extremely efficient, but she is also very personable and easy to communicate with. Within a few days, we had received an offer to rent and Zaklina was able to negotiate better terms for us with our potential tenants. At the meeting with our tenants, Zaklina introduced us and went over the terms of the lease contract and our respective obligations. She made it very clear and easy for everyone to understand. My husband and I are pleased with the results we got from using the services of Z Agency. I would be very happy to recommend to family and friends who are looking for a Property Manager to give Zaklina a call.
Jenie and GaryProperty Owners in Vancouver, BC
Zaklina is truly a go-getter and is very responsible and professional. As she goes about her work, she manages to keep all the balls in the air, seemingly with the greatest of ease! Zaklina has the ability to get to the point and bring clarity and resolution to any discussion with tenants.
Jane HarperProperty Owner in Vancouver, BC
It is my pleasure to write a testimonial for Zaklina Vracar who has been looking after our property on W. Broadway. I met Ms. Vracar 4 years ago and she has been most reliable with regard to the search for the perfect tenant for our unit as well as ensuring it is properly taken care of in our absence. She provides timely maintenance and service when needed. You know you can count on her when you give her an assignment. I highly recommend her agency.
C. BeaudoinProperty Owner in Vancouver, BC
Zaklina is organized, efficient and very knowledgeable. It is my pleasure to work with Z agency.
Dragan JagodicOwner of DJ's Building Maintenance in Vancouver, BC
We have been working with Zaklina/Z Agency for over 10 years looking after all her carpet cleaning, carpet repair and flood restoration needs. We have always found her very professional, punctual, and organized. She has a natural ability to get things done. I wouldn't hesitate to recommend Z Agency to all my friends and associates looking for a great property manager.
Jeff DuboisOwner of Carpeteer Ltd.
Zaklina Vracar has been employed as a Resident Manager with the responsibility for daily management of 90 units in three separate buildings. She was hired to effect a turnaround in the operation of those buildings. In short order, the buildings were fully leased, collections completed and maintenance backlog reduced. She achieved outstanding results. Zaklina is a tireless, enthusiastic worker. She quickly grasped the administrative requirement of the position, acted immediately to organize and update all records, identify problems and take remedial action. She worked diligently to establish good tenant relations, and improve the standard of repair and maintenance within the buildings. Zaklina has excellent sales skills and is adept at attracting good quality tenants. She is computer literate, her written work articulate, and her oral communication skills exceptional as demonstrated by her strong presentations at RTB hearings. Zaklina is a highly motivated and dedicated individual. She is well organized and would be suited to any position requiring superior managerial talent.
D.L. SpicerArea Manager at Nacel Properties Ltd.
Zaklina has provided tremendous support to the 600 Drake building and all the other site staff members. She is a very personable member of the team at Concert, providing her expertise and knowledge in the field of property management. With her previous experience, she understood the concerns and challenges facing each site member. Zaklina is a friendly, energetic, very organized, computer savvy individual who will be a valuable asset to any organization she chooses to be a part of in the future. We wish her the best in her new endeavors.
Carolyn MorrisonManager at Concert Properties
Zaklina's cheerful personality improves the working environment around her. Her energetic approach combined with her high-level customer service produces excellent results.
Branko CvoricDirector of Regulatory Compliance at Gateway Property Management Corporation
I have had the pleasure of working successfully with Zaklina Vracar for over a year. In my capacity as an assistant property manager, I have witnessed her professional attitude, her steadfast dedication to her tenants, and her unparalleled ambition and drive to get the job done. It is with assurance that I highly recommend Zaklina and the Z Agency.
Alecia BrownAssistant Property Manager at Bastion Development
I would like to express my appreciation for showing me the suites available for rent at Yaletown Nine Three Nine. Your information and knowledge was remarkable. I wish you much luck in your future.
Luis DuarteTenant
I would like to say that my dealings with Zaklina have been very enjoyable. She has shown true professionalism and it has been my pleasure to live at The Tribeca. Thank you for everything over the years. P.S. You are truly the best Landlord I have ever dealt with. I will miss you.
Jamie D. WoskTenant
As I have occupied this unit since May 2003, I would like to take this opportunity to thank Zaklina for providing a very comfortable and safe living environment. Once again, thank you for your assistance and all the best to Zaklina in the future.
Tony BarronTenant
Thank you for all the time, effort and help you have given me during my stay in your building. You are, by far, the most conscientious, organized, and friendly manager it has ever been my pleasure to know. Every request of mine was dealt with promptly and to my complete satisfaction. I do hope you will have much success in your future endeavours.
Marny L. MaddenTenant
The Chinese Consulate has been renting suites from Ms. Zaklina Vracar for the last 8 years now. We found her properties being of good value and quality and all our tenant relation requests were handled quickly and professionally. Zaklina’ s experience, knowledge, and customer service are highly appreciated, and we are looking forward to a continuous relationship.
David TianConsul of the Chinese Consulate General in Vancouver
Your thoughtfulness will be remembered for a long time! It really meant a lot!
Peggy, Brendan, and Kimberly BatanghariTenants
Just wanted to thank you for being such a great manager! Thank you for all the trouble you went to on my behalf. I appreciate it!
Margaret JamiesonTenant
Zaklina Vracar was phenomenal to work with both when we were searching for a place to live and on the occasions where building-related issues arose. She is professional, extremely knowledgeable, and able to deal with any issues or questions in a timely manner. We enjoyed working with Zaklina so much the first time that she was the first and only number we called when we needed a place in Vancouver again.
Angela and DavidTenants
My wife and I have known Zaklina for six years as she has been our Landlord in several of the properties she manages. She has been a wonderful Landlord who has been very accommodating to both of us on numerous occasions. Within those years, Zaklina became more than just our landlord, and we both consider her a friend. We wish her and her family the best of luck in the future.
Jason and CharleneTenants
Thanks so much again for your wonderful work. You made my moving process so much easier, and I am very thankful for your care.
HannaTenant
Zaklina is a great agent/manager. She is efficient, responsive and really cares about finding her clients suitable accommodation. I found her approach professional in every respect.
Jody Pilling, B.Ed., M.A., C. PsycholTenant
I have had the pleasure of being acquainted with Zaklina Vracar for 10 years. During this period Ms. Vracar was my building manager for two different apartments. In all of my dealings with her, Zaklina has always been very helpful, responsive, efficient, and professional. She is an experienced expert in all areas of property management and brings this extensive knowledge and bear in everything she does. Extremely well organized, and with impressive problem solving skills, Zaklina has always responded promptly to voicemails, maintenance, parking, and moving issues. As a result, both of the buildings in which I was a tenant ran very smoothly, and were enjoyable to live in. On top of her hard working professionalism, Zaklina has a friendly and down to earth personality which only adds to the pleasure of doing business with her. I wholeheartedly recommend Ms. Vracar to anyone looking for reliable and efficient property management services.
Johannah NewmarchTenant
First off, my wife and I would sincerely like to thank you for all that you have done for us. Your professionalism, understanding and ability to resolve any issue with ease and poise has been truly appreciated. The past year has gone very quickly and we would like to thank you for giving us the opportunity to live at the Sydney building. It can be stressful trying to rent a place with two small children and you were able to make the transition from owner to renter very smooth and we thank you for that. Once again thank you for everything that you have done for me and my family.
Aman BadyalTenant
Hi Zaklina! Thanks again so much for today. We are so excited to be moving! My mom says (and I really think so too!) she's never seen such a smart and professional woman like you! I'm so glad you are our manager, it's so relieving to know that we're in good hands.
LisaTenant
I have been one of Zaklina's tenants for a long time, and it is always pleasant to communicate with her. She is quick to take necessary action and also flexible to accommodate our requests. I have had to move several times in Vancouver, but everytime I chose to live in an apartment that is managed by Zaklina because she is reliable and also she is loyal to her long-term tenants.
A.S.Tenant
Zaklina is a fantastic manager and a great person. Since renting two different suites from her over the past few years she has been friendly, professional and has always dealt with any problems I have had so quickly I was amazed!! I wish all my past managers were half as good as her.
James KozierTenant
I have known Zaklina since April 2003 when I moved to one of the buildings she manages. Since then, for personal reasons, I moved a couple of times and she has always paid attention to my needs and preferences as a tenant and has always delivered. Today I am very happy with my place and with the way this property is managed. Zaklina not only works with complete dedication but she also goes that “extra mile “! Last December I was away for a month and she kindly offered to take care of my pet. Previous to my trip we agreed on details and I was able to leave with the relief of knowing that my cat was not going to be kept in a cage of a Vet Clinic as I thought he would be, she has a big heart, I found her to be completely reliable and trustworthy.
Laura CaissuttiTenant
We can unequivocally recommend the services of Zaklina Vracar/Z Agency for your tenancy and marketing needs. Over five years as tenants in the Vancouver market, Zaklina has consistently provided us with exemplary service in identifying premises that match our specific needs. Moreover, we have always been able to depend upon her to service our back up, emergency and day to day needs alike through prompt and courteous responses to our requests for assistance. Zaklina is the epitome of client service orientation and follow up.
Susan and Michael FlattersTenants
I am very pleased with the services offered by Zaklina. I find her services are very efficient and professional. She communicates well and responds fast to any issues I brought up since I moved in. A property manager should be friendly, knowledgeable, flexible and customer service oriented. And Zaklina no doubt has all these qualities.
J.T.Tenant
Don’t let the casual demeanor of Zaklina fool you. She, with the ease of a seasoned professional, was able to secure a rental accommodation for my wife and myself and mediate the mutual concerns between the Owner and us. She is extremely well knowledged in every aspect of her job, so much so that I would find it wasteful to look elsewhere. Life should be enjoyed with little stress – look no further than Z Agency.
Jim HoyTenant
Zaklina is a very warm and pleasant individual who deals with property management issues immediately. As a tenant, I feel very secure and confident in her efforts to satisfy her tenants.
Denice ChristieTenant
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